Maron Labs

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Privacy Policy

Last updated: February 2026

1. Introduction

Maron Labs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

By using our website or services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when:

  • Filling out contact forms on our website
  • Requesting a quote or proposal
  • Signing up for our newsletter
  • Engaging our services as a client
  • Communicating with us via email, phone, or WhatsApp

This information may include:

  • Name and contact information (email, phone number)
  • Company/business name
  • Project requirements and preferences
  • Payment information (processed securely through third-party providers)
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on each page
  • Referring website addresses
  • Geographic location (country/city level)

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Process project requests and deliver our services
  • Send project updates, invoices, and related communications
  • Send marketing communications (only with your consent)
  • Improve our website and services
  • Analyze website usage and optimize user experience
  • Protect against fraud and unauthorized access
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., hosting providers, payment processors, email services).

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests).

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure storage of client files and project data
  • Limited access to personal information on a need-to-know basis
  • Regular security assessments and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Inquiry data: 2 years after last contact
  • Client project data: 7 years after project completion (for legal/tax purposes)
  • Newsletter subscribers: Until unsubscription
  • Website analytics: 26 months

7. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (subject to legal obligations)
  • Objection: Object to processing of your data for marketing purposes
  • Portability: Request transfer of your data to another service provider
  • Withdrawal: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device.

Types of Cookies We Use:

  • Essential cookies: Required for website functionality
  • Analytics cookies: Help us understand how visitors use our site
  • Marketing cookies: Used to deliver relevant advertisements (if applicable)

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time and without prior notice. Any changes will be posted on this page with an updated "Last updated" date and shall become effective immediately upon posting. Your continued use of our website or services after any changes constitutes your binding acceptance of the updated policy. It is your sole responsibility to review this policy periodically for modifications.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Maron Labs

Email: hello@maronlabs.com

Phone: +254 700 270 670

Location: Nairobi, Kenya

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